MarketMates Credit Bonus
1. Introduction
1.1 These Terms and Conditions (“Terms”) govern the Deposit Bonus Promotion (“Promotion”) offered by MarketMates Limited (the “Company”), trading as MarketMates.
1.2 MarketMates Limited is authorised and regulated by the Financial Services Commission of Mauritius (FSC) under licence number GB24202946.
1.3 By participating in the Promotion, clients agree to be bound by these Terms in full.
1.4 The Promotion is intended to enhance trading activity and is not to be used as a source of guaranteed or risk-free profit.
2. Eligibility
2.1 The Promotion is available exclusively to clients referred by the Company’s approved partners.
2.2 All clients must satisfy the Company’s onboarding, compliance, and verification requirements.
2.3 The Company reserves the right, at its sole discretion, to approve or reject participation in the Promotion.
3. Bonus Allocation
3.1 Eligible clients shall receive a deposit bonus (“Bonus”) based on qualifying deposits.
3.2 The standard Bonus allocation as determined by the specific promotion (which may vary from promotion to promotion) of each qualifying deposit; however, the applicable Bonus percentage may be adjusted and agreed between the Company and its approved partners.
3.3 The Bonus shall be credited as non-withdrawable trading credit.
3.4 The Bonus is provided solely to increase trading margin and exposure and does not constitute real or withdrawable funds.
3.5 The Bonus may be applied to multiple qualifying deposits, subject to any limits imposed by the Company.
4. Qualifying Deposits
4.1 Only fresh deposits made via approved external funding methods shall qualify for the Promotion.
4.2 The following shall not qualify:
- Internal transfers between accounts;
- Balance adjustments, rebates, or credits;
- Any non-cash or non-external funding sources.
4.3 The Company reserves the right to verify the source of funds and determine deposit eligibility at its sole discretion.
5. Reserved
5.1 This section is reserved for latter use.
6. Withdrawal and Bonus Removal
6.1 Clients may request withdrawal of their available cash balance at any time, subject to the Company’s withdrawal procedures.
6.2 Upon any withdrawal of funds or internal transfer of funds from an account participating in the Promotion, the Bonus shall be reduced proportionately based on the applicable Bonus percentage associated with the withdrawn or transferred amount.
For example, where a client received a 150% Bonus on a qualifying deposit, a withdrawal or internal transfer of USD 100 shall result in the removal of USD 150 of Bonus credit. Where a client received a 100% Bonus on a qualifying deposit, a withdrawal or internal transfer of USD 100 shall result in the removal of USD 100 of Bonus credit.
The Company reserves the right to calculate and apply the corresponding Bonus adjustment at its sole discretion.
6.3 The Bonus is strictly non-withdrawable and is provided solely to enhance trading capacity. It shall not be converted into cash under any circumstances.
6.4 The Company reserves the right to adjust account balances accordingly following any Bonus removal.
6.5 If the account balance is reduced to zero or below, or if the account equity excluding the Bonus is reduced to zero or below, the Bonus may be removed in full and any open positions may be closed without prior notice.
6.6 The Bonus is provided solely to enhance available margin. It is not intended to protect, absorb, or offset trading losses.
If, at any time, the account equity excluding the Bonus falls to zero (0) or below, whether as a result of realised or unrealised losses on open positions, the Company may automatically remove the Bonus in full and close any or all open positions without prior notice.
For the avoidance of doubt, if trading losses reduce the account equity excluding the Bonus to zero (0) or below, the Bonus may be removed and open positions may be closed, notwithstanding that the account may continue to display a positive balance due to the Bonus credit.
7. Prohibited Activities and Abuse
7.1 The Promotion is intended strictly for genuine trading purposes.
7.2 The following activities are strictly prohibited:
- Exploiting system errors, delays, or unintended platform functionality;
- Trading strategies designed to generate risk-free or low-risk profits, including hedging across accounts;
- Using the Bonus to trade without meaningful exposure to market risk;
- Withdrawing funds while maintaining positions primarily supported by Bonus credit;
- Any conduct deemed by the Company to be abusive or inconsistent with the intent of the Promotion.
- Using the bonus to earn cashback rewards and other non-genuine trading activities
7.3 In the event of suspected abuse, the Company reserves the right, at its sole discretion, to:
- Remove the Bonus in full or in part;
- Void or cancel profits derived from Bonus usage;
- Close positions;
- Restrict, suspend, or terminate the client’s account;
- Reclaim any gains obtained through misuse of the Promotion.
7.4 Additional Prohibited Trading Practices
Without limiting the generality of the foregoing, the following trading practices are expressly prohibited:
- Engaging in “all-in” or disproportionately large position trading relative to account balance, particularly where such trading is intended to exploit the Bonus structure;
- Opening opposing or coordinated positions (including across multiple accounts, whether held by the same client or in collaboration with others) designed to eliminate or materially reduce market risk;
- Executing high-risk directional trades around market events, including but not limited to economic news releases, with the intent of securing risk-free or asymmetric outcomes using Bonus credit;
- Any trading strategy whereby one or more accounts are structured to profit regardless of market direction while relying primarily on Bonus funds.
- Scalping activities designed to generate cashback rewards or other rewards and referral bonuses.
7.5 The Company reserves the right to determine, at its sole discretion, whether any trading activity constitutes abusive behavior or a prohibited trading practice under this clause.
8. System Errors and Retroactive Adjustments
8.1 In the event of any technical error, system malfunction, delay, or unintended functionality affecting the Promotion, the Company reserves the right to:
- Correct any inaccuracies;
- Adjust account balances;
- Remove or reclaim Bonuses and/or profits derived therefrom, including on a retrospective basis.
8.2 The Company’s determination of such events shall be final and binding.
9. Fair Use and Good Faith
9.1 Clients must participate in the Promotion in good faith.
9.2 The Company reserves the right to take any action necessary to preserve fairness and integrity, including disqualification of any client engaging in unfair practices.
10. Amendment and Termination
10.1 The Company reserves the right to modify, suspend, or terminate the Promotion and/or these Terms at any time without prior notice.
10.2 Any amendments shall take effect immediately upon publication or communication.
11. Final Provisions
11.1 The Company’s interpretation of these Terms shall be final and binding.
11.2 In the event of any dispute, the Company’s decision shall prevail.
11.3 These Terms shall be governed by and construed in accordance with the laws of Mauritius.
12. Acceptance and Applicability
12.1 These Terms shall take effect upon communication to or receipt by the Company’s approved partners and shall apply to all clients referred under the Promotion thereafter.
12.2 No signature or formal acceptance is required for these Terms to be valid and enforceable. Continued participation in, or promotion of, the Promotion by the partner shall constitute full acceptance of these Terms.
12.3 If a partner does not agree to these Terms, the partner must notify the Company in writing and cease all promotion of the Promotion with immediate effect.
12.4 The Company reserves the right to suspend or terminate a partner’s participation in the Promotion at any time if the partner fails to comply with these Terms.
13. Partner Responsibilities and Liability
13.1 Approved partners shall ensure that all marketing, promotional materials, and communications relating to the Promotion are accurate, fair, and not misleading.
13.2 Partners must not make any representations, guarantees, or statements to clients that are inconsistent with these Terms, including but not limited to:
- Representing the Bonus as withdrawable without conditions;
- Suggesting the Promotion offers risk-free trading or guaranteed profits;
- Promoting the Bonus in a manner that encourages abuse or misuse.
13.3 Partners shall be solely responsible for ensuring that clients referred by them are properly informed of these Terms.
13.4 The Company shall not be liable for any losses, claims, or disputes arising from any misrepresentation, omission, or unauthorized communication made by a partner.
13.5 In the event that a partner breaches these Terms, the Company reserves the right, at its sole discretion, to:
- Suspend or terminate the partner’s participation in the Promotion;
- Withhold, adjust, or reclaim any commissions, rebates, or incentives payable to the partner;
- Take any further action necessary to protect the Company’s interests.
13.6 The partner agrees to indemnify and hold harmless the Company, its affiliates, directors, officers, and employees from and against any and all claims, losses, damages, liabilities, costs, or expenses (including legal fees) arising out of or in connection with:
- Any breach of these Terms by the partner;
- Any misrepresentation or misleading statement made by the partner;
- Any act or omission by the partner in connection with the Promotion.